A data exchange platform designed to stabilize daily uploads, catch data drops in real-time and unlock faster reimbursements without increasing headcount.
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The client, a public health agency funded by the Ryan White HIV/AIDS Program, was facing rejected uploads and months-long delays in grant invoicing. With staff attrition and no internal reconciliation system, errors were going unnoticed, resulting in millions of dollars in delayed payments and compliance red flags.
Built to work around the limitations of the State System. Without asking the State to change anything.
Daily Automated Uploads
Synced from EHR + HIVReg, formatted and validated.
Element-Level Reconciliation
Tracked every data element accepted vs dropped.
Drop Attribution Engine
Triaged reasons (missing demographics, incorrect codes, etc.)
Weekly Recovery Workflow
Automated triggers for missing or rejected data
Dashboard Layer
Live status by element type, funding category, and staff activity
Audit Log Generator
Compliant reporting in real-time
The platform didn’t just solve the invoicing issue — it gave the agency control, foresight, and confidence. Today, the client uses the RWDE dashboard to anticipate delays, train staff better, and budget reimbursements months in advance.
The success of this rollout led to a multi-region deployment of RWDE across three other grant-funded programs.